Ellie Habotit Ltd., located at Shmuel Hanagid, Israel (the “Company”, “we” or “us”) respects your right to privacy. We want to enable you to make informed decisions about the use of your information.
The purpose of the privacy policy is to explain our practices in relation to the information collected through the services that we provide through our Bot and Website (the “Services”) and how we collect, use, transfer and protect the information received from our users. “You” or “Your” means a person who is a user of the Services (“User”).  If you do not agree to the terms of this Privacy Policy, please do not click “Log In” or “Sign up” and do not use the Solution. 
Please also review our Terms of Use (the “Terms”). Terms capitalized but not defined herein have the meaning given to them in the Terms. 


Information We Collect 

As used in this privacy policy, “Personal Information” means information that can be directly associated with a specific person or entity such as a name, phone number or email. For purposes of providing our Services, we collect various information, including names, gender preference, residence, age, marital status, job, self-description, photos, and contact list.

We will use the list of contacts you have shared with us for the purpose of finding matches for you in your social circles. We will never contact any of your contacts ourselves.

There is no legal obligation for you to provide us with your information, and the provision of the information depends on your will and consent. If you do not agree to provide the information, in whole or in part, certain aspects of the Services may not be available to you. 

There is certain information that may be automatically collected by us about your computer, browser, operating system, IP address and/or mobile device, as well as your location.


How we protect your information

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


How We Use Information 

We will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena, or court order or as otherwise expressly set forth herein. We use your Personal Information in order to provide you with our Services. We may use Personal Information and other information internally – for example, to diagnose problems with our servers or to make our Services more useful or tailored to your needs. 
 
We will use the details you have provided us to create a profile for you. We will share your profile with other Users who we think may be compatible with you. We will only share your phone number with a User, if you have consented to it by clicking on a dedicated link. Using our artificial intelligence system, which analyzes the contacts you have shared and finds you matches in your wide social circles, we will inform you which of your contacts and/or social circles are shared by you and that certain User with whom you phone number was shared. By providing us with your contact list, you represent that you have received their consent to such delivery.

The following persons have authorized access to Personal Information: all Company staff members who work on the development of the Services. We may add or remove additional individuals with access rights, according to our business needs.


We may transfer your information to: 

Companies affiliated with us, or suppliers and/or subcontractors, such as suppliers who collect, process and/or host data for us, e.g. suppliers of cloud storage services. We will require our affiliated companies, suppliers and/or subcontractors to act according to our privacy protection procedures.

Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our Services. You will know when a third party is associated with an offer of a product or service when its name appears in the offer, alone or together with our name.  If you choose to use these products or services, we may share information about you, including your Personal Information, with those partners. Please note that we do not control the privacy practices of these business partners. If you no longer wish to allow a third party to use your information, contact that third party.

Referral to other websites. If you were referred to our services from another website (for example, via a link), we may share certain information about you with the referring website. We encourage you to review the privacy policy of each website that referred you to our services. In addition, when you enter our partners' websites using a link provided by us, we provide that partner with a unique identifier so that they know you were referred to them from us. This unique identifier will not contain any of your Personal Information.

In addition, by analyzing all information we receive, we may compile anonymized and/or deidentified statistical information across a variety of users (“Statistical Information”). Statistical Information helps understand trends and customer needs so that new products and services can be considered and so existing products and services can be tailored to customer desires. Statistical Information does not indicate individuals’ identities, and we will not link Statistical Information to any Personal Information. We may share Statistical Information with our partners, pursuant to commercial terms that we determine in our sole discretion. 

We may analyze Statistical Information using software that provides information services and statistical analysis including, but not limited to, using Google Analytics ("Analytical Tools"). The collected information is intended for analysis, research and control purposes. We may transfer Statistical Information to our customers and business partners (as detailed below). We also use the information we receive through the analytical tools to improve our Services. The information collected through the use of Analytical Tools is subject to the terms of use and the privacy policies  of the service providers that provide us with the Statistical Tools. For more information about the statistical analysis providers we use, please contact us through our website Hi-ellie.com. Google Analytics collects only the IP address assigned to you on the date you visit this website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with Personal Information. Please see the Google Analytics Terms of Service (available at https://marketingplatform.google.com/about/analytics/terms/us/) and the Google Privacy Policy (available at https://policies.google.com/privacy) for additional information.


Cookies 

A cookie is a small piece of text that is sent to a visitor's browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. We use cookies to adapt your user experience to your needs and to adapt the advertisements you will see using our services. Third parties with whom we provide services and/or our business partners may send cookies to your browser or read these cookies or use beacons to collect information, including information in connection with advertisements appearing on third party websites. A “persistent” cookie may be used to help save your settings and customizations across visits. Upon entering Services, a cookie will be used to identify you as a valid User, so that you won’t  have to re-enter your information each time you use our services. Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. Also, you are free to delete any existing cookies at any time. Please note that some features of the Solution may not function properly when cookies are disabled or removed. 

The cookies we use may change from time to time. In any case, the types of cookies we will generally use fall under the following categories:


Cookie type & Activity
Essential - These cookies are essential for the proper operation of the Services. They help you access the Services, navigate within the Services, and use various features, such as remembering actions taken in the past (e.g. entered text) to go back to previous pages. These cookies cannot be disabled.

Operational  - These cookies remember your settings and preferences and the choices you make (such as language or region preferences) in order to help us tailor your experience to you and offer you improved functionality and content.

Performance/Analytics - These cookies collect analytical information to help us understand how you use our Services, for example whether you have viewed messages, clicked on links, and how long you spent on each page. This helps us improve our Services to better suit your needs.
 

We may in the future use the following types of cookies: 
Security
- These cookies help us identify and prevent security risks. They may be used to store your session information to prevent others from changing your password without your login information.

Advertising - These cookies help advertisers show you ads. When we place advertising cookies, they help us track the efficiency of our advertising campaigns. Advertising cookies may track your browsing habits and activity when visiting our Site and those of third parties and help us serve ads that are relevant and meaningful to you and your interests.

 

Information regarding children

The company does not collect identifying information from children under the age of 13. In the event that you believe that a child under the age of 13 has registered without the consent of their parents or guardian, please notify us immediately.


Other Uses or Transfer of Your Information

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or behavior of any user suspected to have engaged in illegal behavior. 
We may share data with our affiliates, which may be located in countries other than your own and send them information we receive. We may also use subcontractors that are located in countries other than your own and send them information we receive. For example, we may send your information to any countries outside your jurisdiction and/or outside the United States or the European Union. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.
We may transfer our databases containing your Personal Information if we sell our business or part of it, including in cases of liquidation. Information about our users, including Personal Information, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Policy. By providing such information, you expressly consent to such transfer and use, including transfers outside of the country of your residence.


Correcting or Updating your Information  

We allow you to view the information you provided during registration and to alter any data, inaccuracies or errors. To request such access, or correct, update, or amend your personal information please contact us by using the Services interface. 

We will retain your information for as long as your account is active or as necessary to provide you with our Services. If you wish to close your account or request that we not use your information to provide you with the Services, please contact us at the email address listed above. We will retain your information and use it as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Also, we do not delete information regarding actions that include interaction with other Users and log events. We will also keep the phone number of Users who requested to be deleted for a certain period after the deletion request, to make sure that we will not contact them. Additionally, we are not responsible for the information retained by WhatsApp (or any other messaging app that may use the Ellie Bot). We cannot recover deleted information.


Communications

We may send you messages via email as well as SMS messages, WhatsApp (or any another messaging application) or other messages about us or about our products and services. By accepting our Terms of Use (including the terms of this Privacy Policy) or using the Services, you agree to receive such commercial communications. You can remove your personal details from our mailing list and stop receiving messages from us in the future, by deleting your profile through the main menu in WhatsApp, or in another messaging application where the Ellie Bot is used, or through a help request in the same menu. Please note that we reserve the right to send you messages related to the Services, including service messages and administrative messages, relating to your account, without offering you the option to cancel receiving them, unless you close your account.


Changes

We may update this privacy policy from time to time, and we encourage you to review it periodically. If material changes are made to the privacy policy that concern the reduction of your rights or a different use of your Personal Information, a notice will be published on the Services.

Comments and Questions

If you have any comments or questions about our privacy policy, please contact us via our customer support at support@hi-ellie.com


Last updated: October 2022

Ellie - Privacy Policy